Answering a call via the Phone vs the Headset

Dear Samsung (and other phone makers),

I recently bought myself a Samsung Galaxy S6. Let me tell you it’s a very nice phone. I am quite happy with it. But with bluetooth now up to revision #4, I would think one thing would be worked out. Here’s my problem. When using a bluetooth headset, there should be options to allow us to pick up from the phone.

For example, when I pick up a call via the phone and the bluetooth device still connected… the call goes to the headset. Seems right? Yes and no. If the headset was on my ear I would answer it using the buttons on the headset. Unfortunately, having the headset on the ear all the time can be annoying, uncomfortable, and uncool. So, with the headset in the pocket or in the draw, I will often answer the call with the phone. Bam, I am then struggling to find the headset, switch over to the phone, wondering how could I forget.

Please give us the option to allows pick up the call (calls received only) with the phone, until we hit a headset button.

Not everyone will agree with me, but some will. Giving us that option will help us moderate headset users greatly.

Thuan

Tablets with Physical Home Buttons

Dear  Amazon,

I see that you have released a new Fire Tablet. Again, it’s pretty much the same thing. I have been waiting for Amazon to come out with a Tablet that has a home button for the longest time. Quite frankly, I don’t mind the soft home button because I have always been an “Android” user. Unfortunately my children, parents and +50% of the world are more “simplistic”. They need that “panic go to home button” in plain sight.

Apple has this down, Samsung is catching on, and you with all your consumer-centricness can’t see this? Please just try it!

Thuan

United States Centralized Return Center

Dear Alibaba,

I recently bought a few things from AliExpress that didn’t come as described. It turns out it would cost me more to ship it back to the seller than the cost of the items. Because of this I buy a lot less, carefully buying things I only need. There goes your sales!

My suggestion to help you help me feed my impulse buying is to open up a return center here in the US. A place to take back all returns for your sellers, then ship back to China ever so often. There will be challenges and obstacles to overcome but PLEASE MAKE IT SO I CAN SHOP UNTIL I DROP!

Thuan